Pellets Stoves & Inserts

What maintenance does my pellet stove (or insert) need?

Periodic maintenance is the key to a well-running pellet stove

Why is this light on?

What a blinking or steady light means on Quadra-Fire, Enviro and Thelin pellet stoves and inserts. Pick your stove and light color.

Thelin Pellet Stove: Blinking Red Light

Why the red light above the FAN button on your Thelin pellet stove blinks or stays on, and what to do.

Changing the Igniter (Quadra-Fire Mt. Vernon)

Video: how to replace the igniter on your Quadra-Fire Mt. Vernon pellet stove or insert.

How to Start a Pellet Stove

Starting your Quadra-Fire pellet stove for the first time or after annual maintenance: why it takes a while, and how to speed it up.

Changing the Door Gasket (Quadra-Fire Castile & Santa Fe)

Video: how to replace the tadpole door gasket on a Quadra-Fire Castile or Santa Fe pellet stove or insert.

Pellets Are Not Feeding

Pellet stove not feeding pellets, or an auger jam error? Step-by-step checks to try before you call for service.

Convection Fan Is Not Coming On

Pellet stove room fan not coming on, or a 'Conv. Blower Jammed' message? What to check.

Pellet Stove Shutting Down Too Soon

Your pellet stove shuts off while the thermostat is still calling for heat? Find your symptom below and what to check.