Warm & Happy Starts Here!
Get help straight from the team at Enchanted Fireside.
Warm & Happy Starts Here!
Get help straight from the team at Enchanted Fireside.
Remote and Wall Controls
Just point & click for a beautiful fire.
Last updated on 04 Sept, 2024
Kozy Heat Ambient Remote Control
How to sync your Ambient remote to its receiver by matching the code switches, plus the owner's manual.
Quadra-Fire Mechanical Wall Thermostat
Pellet stove not responding to the mechanical wall thermostat? Quick checks and the owner's manual.
Empire On/Off Remote Control
Troubleshooting tips for the Empire on/off remote used on White Mountain Hearth fireplaces.
Hearthstone & Solas Mertik Remote Control
Owner's manual for the Mertik remote used on Hearthstone and Solas gas fireplaces.
Ravelli Pellet Stove Control Console
Fix an upside-down display, a Depression Alarm, or a smoky start-up on your Ravelli pellet stove control console.
Quadra-Fire Mt. Vernon AE Wall Control
What the Mt. Vernon AE wall control error messages mean (Vacuum SW Error, Bad TC Firepot, Comb Blower Jammed) and what to do.
Heat & Glo / Quadra-Fire Smart Stat Remote Control
Owner's manual and quick fixes for the Smart Stat remote when your stove or fireplace won't respond.
Heat & Glo / Quadra-Fire RC400 Touchscreen Remote
Owner's manual, video and quick fixes for the IntelliFire Touch RC400 remote.
Skytech Touchscreen Remote Control
Owner's manuals and quick fixes for the Skytech touchscreen remote when your stove or fireplace won't respond.
Remote Control/Wall Control Questions
Not sure which remote or wall control you have? Tap the picture that matches yours for manuals and quick fixes.
Heat & Glo / Quadra-Fire RC300 Remote Control
Owner's manual, video and quick fixes for the Heat & Glo / Quadra-Fire IntelliFire RC300 remote.
SIT ProFlame Remote Control
Owner's manuals and quick fixes for SIT ProFlame and ProFlame II remotes.
Heat & Glo Wall Control
Owner's manual for the Heat & Glo wall switch (WSK-MLT) used to turn your gas fireplace on and off.
Programmable Wall Thermostat
How to clear the 'Reset Air Filter' message on your programmable wall thermostat, plus the owner's manual.
My Thermostat Icon Is Missing
How to get the thermostat icon back on a ProFlame Remote
