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Quick FAQs:
1. Why is there a blinking orange/yellow light on the control board: If the stove will not continue to burn after 5 to 10 minutes and you see an orange/yellow light blinking in the control board, this indicates that there may be an issue with the thermocouple wire. The thermocouple is the located at the top lip of the firepot. There is a "finger like" ceramic piece that extends into the firepot, this is the thermocouple cover. Inside that ceramic piece is the thermocouple. Sometimes the thermocouple slips out of the cover a bit which will cause a small air pocket giving a false temperature reading from the thermocouple. When the unit is cold, try to push the thermocouple wire into the cover so that the tip of the thermocouple extends all the way to the inside tip of the cover. If this still does not resolve the issue then the thermocouple may be bad and need to be replaced. Please call us to set up a service appointment.
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